MapleStory Error Solution

Here is a list of solutions to fix MapleStory Common Errors when running or installing MapleStory Client or Patch. Troubleshoot MapleStory Error easily with Ayumilove! If you have MapleStory problem or solution you would like to share here, post a comment below! Use CTRL+F to open the searc box and input the keyword of your problem.

List of MapleStory Installation Issues Fixes
List of MapleStory Downloads
List of HackShield BlackCipher Issues Fixes
List of MapleStory Disconnection Issues Fixes

Please post in this format if you wish to submit an issue:

Below is the format with sample answers.
What Operating System are you running? Windows XP/7/8 + (32/64bit).
Which MapleStory Region are you playing? GMS, KMS, MSEA, JMS, EMS, BMS
What MapleStory Version do you currently have? V1.3
How did you install MapleStory? Using Full Version OR Old Version + Patch
Where did you install MapleStory? C:\Nexon\MapleStory
How do you run MapleStory? GameLauncher or Website
Describe issue you encounter and steps taken to fix: MapleStory disconnects after 1 minute of playing. Tried re-installing MapleStory but does not fix.

MapleStory Downloads

Download BlackCipher (Updated as of GMS v1.30 Kanna Release) : Overwrite existing BlackCipher in your MapleStory Installation Folder with the one you downloaded.

List of MapleStory Installation Issues Fixes

Directory was Not Found Error Message.
[ERROR] You encounter a pop-up box with the following error message “Directory was Not Found” after patching. [SOLUTION] Close the patcher and Visit maplestory.nexon.net official website and logged in. Launched the game from the WEBSITE. Upon successfully launching through the website, exit Maplestory and retry the regular GameLauncher.exe from your computer.

Failed to Delete Directory
[ERROR] You encounter a pop-up box with the error message that says “Failed to Delete Directory” after running the launcher and patching the game for the Kanna content. Then it stated that you would need to download and reinstall the entire game. [SOLUTION] If you have this exact same error at the end of the install, remove that Temp Folder from the game folder and run the launcher again. Go into the main MapleStory folder (C:\Nexon\MapleStory), there will be only 3 folders inside of the main folder, Black Cipher, Hackshield and a Temp Folder with a name similar to this one: etwejxjl.$$$ (random characters with a dot and dollar signs suffixed). The Temp folder, regardless of it’s name, will have dollar signs prefixed in the name $$$$ Transfer TEMP folder to your Desktop and run the game again. If it works, you can safely delete that folder. If you happen to have 2 TEMP folders labeled as .$$$ in them, take away the empty one and it worked, otherwise remove both.

Mob.wz (or a .wz file) is Corrupted
You encounter a pop-up box with the following message: “Mob.wz The patch file is corrupt. Please try again. If the same error occurs, please delete all previous MapleStory game files and re-install the game client from maplestory.nexon.net” Just re-install MapleStory to fixed Mob.wz corruption.

Still unable to patch MapleStory
1. Uninstall MapleStory before deleting C:\Nexon\MapleStory folder.
2. Re-download the 128v.
3. After installing it, used the manual patch for 129v.
4. Wait for it to stop at ADMIN CHATLOG\
5. Terminate the process by using the administrator window (CTRL + ALT + DEL)
6. Run the game from the GameLauncher.exe in your MapleStory Installation folder.

[NOTE] The problem might lie within the new client (v129.2) that’s presently on the website. Do not download the latest MS from the website, just install the older version v128 and then perform the prepatch.

MapleStory Error Cannot find ‘ijl15.dll’ Please Re-install Application
[ERROR] Themida – http://www.oreans.com – Cannot find ‘ijl15.dll’. Please re-install application. [SOLUTION] MapleStory.exe extracted from .zip must be in MapleStory Installation Directory. For Windows XP Users: C:\Program Files\Wizet\MapleStory

MapleStory Error code:-2147221000 (DLL for class no found)
Download and install Microsoft .NET Framework 3.5 Service Pack 1 and run MapleStory. Microsoft .NET Framework 3.5 Service Pack 1 is a full cumulative update that contains many new features building incrementally upon .NET Framework 2.0, 3.0, 3.5, and includes cumulative servicing updates to the .NET Framework 2.0 and .NET Framework 3.0 subcomponents.

MapleStory Error File does not have Program Associated
[ERROR] The file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an assoication in the Default Programs control panel.

This error appears when you attempt to start MapleStory. This is caused by unknown file extension! Your Windows Operating System is given a file and it does not know how to handle the file. So, Windows tries to search for programs in your computer that knows how to handle that particular file. Unfortunately, it couldn’t find any, therefore it pops up the error message above!

The simplest way to fix this problem is to install software that handles that file extension. For instance, you use MSE Installer that automatically download and install a software (MapleStory). When it downloads a file such as MapleStorySetup.ZIP (ZIP file extension), it passes this file to Windows to extract. If your computer has WinZip, 7-Zip or WinRAR installed, Windows passes this extraction job to this software to handle. For MapleStory Users who uses MSE Installer to Download and Install MapleStory, download and Install WinZip/7-Zip/WinRAR.

If your computer has zip extractor installed, perhaps that particular software did not associate itself with the file extension! How to associate the extension? Below is step by step guide.
1) Identify program that handles that file extension
*If its ZIP, it should be a zip extractor such as WinZip*
2) Open Windows Explorer (Right-Click My Computer, and click Explore)
3) Click TOOLS in Menu, then click FOLDER OPTIONS.
4) Click FILE TYPES
5a) Scroll down to the file type (file extension) that you want to modify.
5b) If its not in the list, click NEW and type in the file extension.
*Example: ZIP for MapleStorySetup.ZIP*
6) Select the file type from the list, and click CHANGE
7) Tick “Select the program from a list”
8) Browse program list to the one you identified, for me its WinZip/7-Zip/WinRAR.
9) Press OK to save changes.
10) Retry installing MapleStory.

MapleStory Error Incompatible On Windows 7
[ERROR] This program has known compatibility issues. Check online to see if solutions are available from the Microsoft website. If solutions are found, Windows will automatically display a website that lists steps you can take. Maple Story is incompatible with this version of Windows. For more information contact Wizet. Program: Maple story. Publisher: Wizet. Location: C:\Nexon\MapleStory\MapleStory.exe

  • [Solution 1]
    Assuming you have MapleStory installed, follow steps below:
    1) First go to your Maplestory folder, the default location is:
    For MapleStory Global Users: C:\Nexon\Maplestory
    For MapleStory SEA Users: C:\Program Files\Wizet\MapleStory

    2) Now right click on Maplestory.exe and select “Properties”
    3) Click on “Compatibility” tab at the top.
    4) Look at Run this program in compatibility mode for: Tick the box and select Windows XP SP3.
    5) Look further down and stop at option Privilege Level. Tick the box in front of the words: Run this program as an administrator
    6) Your screen should look like this if you have done it correctly.

  • [Solution 2]
    Apply the same steps as above for GameLauncher located in your MapleStory installation folder.
  • [Solution 3]
    You can still run MapleStory via your MapleStory Desktop shortcut. If you don’t have a shortcut:
    Go to your MapleStory folder, right click on MapleStory.exe and press Create Shortcut. Drag the shortcut to your desktop. Right click the shortcut and change the target to:

    MapleStory Global Users: C:\Nexon\MapleStory\MapleStory.exe GameLaunching
    MapleStory SEA Users: C:\Program Files\Wizet\MapleStory\MapleStory.exe GameLaunching
    Note: Or whatever your MapleStory.exe is located with an add ” GameLaunching”.

    Ok so now all you have to do is click Apply and then press OK. You can start playing. Happy Mapling!

MapleStory Error MyKeyDefense Initialization error (0x32A41OO9)
MyKeyDefense: Initialization error (0x32A41OO9)

1) First go to your Maplestory folder, the default location is:
*For MapleStory Global Users: C:\Nexon\Maplestory
*For MapleStory SEA Users: C:\Program Files\Wizet\MapleStory
2) Right-click MapleStory.exe and select ‘Properties’.
3) Go to ‘Compatibility’ tab,
4) Click ‘Change settings for all uses’
5) Under Compatibility mode, tick box and select WINDOWS VISTA, untick others.
6) Click Apply and Ok ***** VERY IMPORTANT *******
*Try other available compatibility modes if the above is not available for you!

MapleStory Error Lack of Memory Solution
Lack of Memory. Please refer to the FAQ section of www.maplestory.com for the further detail.

  • [Temporary Solution]
    Increase Computer Virtual Memory (short-term solution) without buying additional RAM.
    1) Click Start > Control Panel > Performance And Maintenance > System
    2) On Advanced Tab, under Performance, Click Settings.
    3) On Advanced Tab, under Virtual Memory, Click Change.
    4) Under Drive (Volume Label) Select drive to change paging file size.
    5) Click Custom Size Check Box.
    6a) Set reserve amount Virtual Memory.
    6b) Read Virtual Memory Tips below to calculate amount of Virtual Memory to reserve.
    7) Click Set.
    8) A window pops up and prompt you to restart your pc. Click Yes.

    Set both initial and maximum size equal amount to prevent Windows from constantly changing paging file. The value of reserve Virtual Memory should be 1.5 times more than your existing RAM. For example: if you have 512 MB RAM, multiply it by 1.5 (Results: 512 x 1.5 = 768 MB RAM). For those who are using SSD (Solid State Drive), it is recommended to limit it to 2GB (Gigabytes) as SSD space is very limited.

  • [Permanent Solution]
    Buy and Install additional RAM (Random Access Memory) into your Motherboard. Investing on a new RAM is your best option for long-term solution. I recommend to get at least 8GB RAM, not the minimum 4GB RAM to run Windows 64bit Operating System as your computer might hog the memory when running intensive tasks.

MapleStory Error code:-2147467259 (unspecified error)
[ERROR] MapleStory Error code:-2147467259 (unspecified error). That error is consistent with the graphics card drivers not properly installed.

  • [Solution 1]
    1) Right-click your Desktop
    2) Select Properties > Select Settings Tab > Click Advanced Button
    3) Select TroubleShoot Tab > Set Hardware Acceleration to max (Move bar to most right)
    4) Click OK to save changes.
  • [Solution 2]
    1) Start > Run > MsConfig > StartUp
    2) Uncheck all Unwanted Program
    3) Right-Click My Computer
    4) Select Properties > Hardware > Device Manager
    5) You will notice a Yellow Question Mark on your Graphic Driver (Example: vga-32123)
    6) Update that driver using your Motherboard Drivers CD

MapleStory Error The application was unable to start correctly (0xc0000005)
[ERROR] The application was unable to start correctly (0xc0000005) Click OK to close the application.
A very common problem. It usually pertains to ineffective memory processes. A possible solution is to update your .NET Framework, as it is usually the reason for this problem. [Solution] Download and install .NET Framework v4 to update your current .NET Framework. The .NET Framework is Microsoft’s comprehensive and consistent programming model for building applications that have visually stunning user experiences, seamless and secure communication, and the ability to model a range of business processes.

Maplestory Error Code: -2005532292 (unknown error 0x8876017C)
[ERROR] There is a conflict with your firewall and MapleStory. One of your firewall software is hooked to this .DLL (ntdll.dll). [SOLUTION] Try disabling your firewall, and restart MapleStory. If that doesn’t work, uninstall your firewall, restart computer and try running MapleStory. If this solution works, install another firewall software that is compatible with MapleStory. Note: Don’t play MapleStory without your computer being protected with a firewall. Viruses can easily slipped in :)

MapleStory Error 40 Installation Solution
[ERROR] This error occurs when you try to use Nexon Downloader where during the download process, MapleStory Client was corrupted. [SOLUTION] Use a download manager application such as FlashGet or IDM (Internet Download Manager) to help download MapleStory Client from official site to your hard disk. To start using FlashGet, you will need to download and install it into your PC first. Then use FlashGet to grab MapleStory Client download link. This way, you won’t spend hours to get around Error 40.

List of HackShield BlackCipher Issues Fixes

Hackshield Initialization Error : 0×0000000 (0)
Another copy of Maplestory is already running. Please close all instances and try launching again.” The error message is very misleading. Even though you restarted your computer before running MapleStory.exe, and later check your TaskManager only to find 1 instance of MapleStory, you will still get stuck with this error. Below is a list of steps you must do to bypass this error. It took me around 5-6 hours to figure it out.

  1. Add MapleStory and HackShield to your Anti-Virus exception list so it does not prevent it from running them. If you do not know how to add, simply disable the Windows Firewall, 3rd-Party Anti-Virus and Anti-Security and run the game. With your protection disabled, its advisable not to browse through any unknown websites that might be infected with viruses. This first step will bypass the first MapleStory Block that reads something like this: Unable to Connect Server at this time. Please check whether the server is under maintenance or your firewall.
  2. If still fail, set your GameLauncher.exe compatibility mode to Windows XP SP 3 or Windows 7 (both tested by me and it works). Windows XP SP 2 failed to work though. Do not set the Compatiblity Mode for MapleStory.exe otherwise you will receive this error message: HackShied Initialization Error : 0×00000004 (4) = Error cccurs when the game client is executed in the Compatibility Mode provided by Windows XP. Game execution in Compatibility Mode is judged as a user with ill intentions, so program must be ended and restarted (value = 0×004) Please send the detailed information through. If you get that error message, just click the X button to close it, do not need click OK to send any personal information that might be save behind the scenes.
  3. Disable any Microsoft Adapter Loopback (Right-click on Network Icon on the Windows Start Panel, Click Open Network and Sharing Center, Click Change Adapter Settings, If you see multiple Loopback Adapters, disable all of them by right-clicking and click properties, and then disable.)
  4. Most important of all, do not use BlackCipher from maplestory.nexon.net, I have tested it and it did not work (The blackcipher.aes should be at least 2537KB and the BlackCall.aes should be around 290KB). By doing a manual update from hsupdate itself, it somehow downloaded the latest BlackCall.aes and BlackCipher.aes from the server) only then I was able to bypass this infamous HackShield Initialization Error 0×0000000. I have provided a download link (a copy of my 100% working BlackCipher) at the top of this guide for grabs and overwrite your entire BlackCipher folder with it. Of course you could backup your original folder firsts if you wish.

MapleStory HackShield Update Error : 0×30000030 (805306416)
[ERROR] HackShield Update Error : 0×30000030 (805306416) Cannot connect to the server. Please send detailed information through AhnReport.

  • [Solution 1]
    Sometimes Hackshield window pops up but nothing happens for 2-3 minutes.
    1) Open Task Manager (CTRL + SHIFT + ESC)
    2) Click PROCESSES Tab.
    3) Select MapleStory.exe from the list
    4) Click END PROCESS
  • [Solution 2]
    1) Restart your computer
    2) Erase all files in HShield folder in the MapleStory installation folder.
    3) Run MapleStory.exe
    Erasing files in HackShield will force MapleStory to create a new one with latest HackShield files.
  • [Solution 3]
    Enable MapleStory.exe to access Internet if your Anti Virus/Internet Security/IP Blocker is blocking it.
  • [Solution 4]
    If you are running Windows Vista, you may need to enable WRITE permission for host file. Otherwise, proceed with step 7 – 10
    1) Open hosts in c:\windows\system32\drivers\etc\hosts using Notepad.
    2) Right-click host file and click PROPERTIES
    3) Click SECURITY tab.
    4) Click CHANGE PERMISSION, click EDIT
    5) Ensure you have write permission, click OK. (This is to enable you to edit the hosts file)
    6) TRY step 7-10 above edit hosts file and save it.
    7) Open hosts in c:\windows\system32\drivers\etc\hosts using Notepad.
    8) Add this to bottom of hosts file: 121.52.204.250 hackshield.maplesea.com
    9a) If you see: 109.236.82.30 guard.nexon.net (or something similar…)
    9b) Prefix a pound symbol: #109.236.82.30 guard.nexon.net
    10) Save file

MapleStory HackShield Initialization Error :0×00000203(515)
HackShield Initialization Error :0×00000203(515)

  • [Solution 1]
    1. Clik Start > RUN > type ” regedit ”
    2. Under ” HKEY_LOCAL_MACHINE ”
    3. Go to SYSTEM \ CurrentControlSet \ Services \
    3. Right click EagleNT
    4. Select Permission.
    5. Click Advanced.
    7. Under tab ” Type ”
    8. Remove all ” Deny ” type.
    9. Click OK.
    10. Back to Permissions
    11. Check ” Groups or User Names ”
    12. Untick Deny and Tick Allow
    13. Apply, Okay and Restart.
  • [Solution 2]
    1) Click Start
    2a) For Windows XP Users: Click RUN > Type “cmd”
    2b) For Windows Vista Users: Look for command prompt, right-click and click run as Administrator
    3) Type “netsh winsock reset”
    4) If it worked succesfully, it will tell you to restart your computer.
    5) If it requires elevation: Uncheck Account Control
    5a) For Windows Vista Users: Control Panel > User Accounts and Family Safety > User Accounts > Turn User Account Control (on or off)
    6) Retry “netsh winsock reset”.

MapleStory HackShield Initialization Error (0×00000100))
HackShield Initialization failed. Please try again after rebooting machine, or killing malicious programs.

Reinstalling MapleStory is the last resort since its kinda of a hassle unless you have downloaded the latest MapleStory Installer client. Sometimes , MapleStory patcher has some issues, corrupting the wz file.

Unlike most people with slow internet connection (waits 8 hours just to download a 3.6 Gigabyte game), they do not have the luxury to wait to reinstall everything correctly.

Usually the first method in dealing with hackshield is to ask another friend who is also playing the same MapleStory version as you to send his folder. You can ask him/her to host the file on mediafire.com (free hosting site – fast download for free user). Download his version and overwrite your current MapleStory hackshield. This works 100%.

Second method is if you do not have any close friends playing MapleStory, then you can let MapleStory itself to recreate the hackshield folder. This is done by deleting the hackshield folder from MapleStory installation folder. And then rerun MapleStory.exe (if you are from GMS, run from the nexon browser – start/play game). It will then check if your hackshield exist, if not recreate. Delete HackShield folder and run MapleStory to force it recreate a new HackShield folder via auto-update or re-install MapleStory.

The last resort is to reinstall MapleStory (if you have the full version) or install an older MapleStory version and patch it up to the current version (takes around 30 minutes or so depending on how many patches needs to be run.

MapleStory HackShield Update Error 0x3000FFFF (805371903)
HackShield Error 0x3000FFFF occurs when HackShield is unable to start due to a critical file is missing or corrupted.

  • [Solution 1]
    1a) Make sure your Antivirus Software does not mistakenly delete HackShield files.
    1b) Restore HackShield Files that is quarantined inside Anti-Virus Quarantine section.
    1c) Also, set your Anti-Virus to ignore HackShield files as a virus threat.
  • [Solution 2]
    Repair HackShield Folder! If you have tried fixing your HackShield issue with other methods but failed, you can replace your HackShield folder with a brand new one listed below. Download the appropriate HackShield based on the application you faced issue and extract with a Zip Extractor (WinZip / WinRar / 7Zip).

    Take note that if you use old version of hackshield it might cause some issue.
    Combat Arms HackShield : Combat_Arms_HShield.zip
    HackShield Dragon Nest : Dragon_Nest_hackshield.zip
    Mabinogi HackShield : Mabinogi_HackShield.zip
    MapleStory HackShield : MapleStory_HackShield.zip (Last Updated: 9/01/2012)

  • [Creating HackShield Backup or Replacement]
    You can ask your trustworthy friend to send you the latest HackShield files too!
    Zip those essential HackShield files listed below into a .zip file.
    Send .zip file via e-mail or upload it to hosting site and send the download link.
  • [HackShield Essential Files]
    AhnUpCtl.dll, AhnUpGS.dll, AspINet.dll, Bz32Ex.dll, HSInst.dll, HSUpdate.env, HSUpdate.exe, mspatcha.dll, V3Hunt.dll, V3InetGS.dll

List of MapleStory Disconnection Issues Fixes

Unable to Connect into Login Server
If you are a MapleStory Senior who have not being playing MapleStory for few years or months, and later to find a nice job like Kanna being released and want to try it out, you download MapleStory Full Client, install it and later encounter this error message “Unable to Connect to Login Server”. When you check with your friends about whether MapleStory server is active or try here at SouthPerry GMS Server Status, all the world seems ONLINE instead of OFFLINE. So whats next? The error message here is a little misleading but still hits a nail. You need to disable your anti-virus and firewall temporarily and try again. If it works, re-enable them after you are login to your character. But don’t be happy yet as you might encounter the infamous HackShield Initialization Error 0×00000000 (0) as discussed below with some solution provided.

MapleStory Disconnection Every 1 Minute Exact Or Few Minutes
I tested GMS MapleStory with an online stopwatch and found out that MapleStory always disconnect me after 1 minute. If you are lucky, between 5 minutes to 30 minutes. I have not found a solution to this error. If you do know, please share your solution by posting a comment below. Below are things I have tested on Windows 7 Ultimate Operating System:
0. Disable Firewall (3rd Party and Windows) + Anti-Virus.
1. Tried different worlds (Bera, Scania, Zenith) still dc within 1 minute.
2. Tried bypass BlackCipher with HInjector + bc_bypass.dll
3. Terminated BlackCipher.aes from TaskManager.
4. Tried login into different characters (Kanna, Explorer, Cygnus).
5. Tried changing compatibility mode for GameLauncher.exe
6. Tried changing compatibility mode for HackShield exe applications.
[TEMPORARY-SOLUTION] Change Channel before the 1 minute duration expires! Example, kill 10 monsters, change to next channel, and repeat. [PERMANENT-SOLUTION] For Windows 7 users, try installing MapleStory under C:\Program Files (x86)\Nexon\MapleStory folder instead of C:\Nexon\MapleStory folder.

My character disconnected after entering a portal
The portal itself isn’t broken, probably one of your files is corrupt. I just tried going through every single portal in the tutorial and after the tutorial without a crash. You’ll probably have to re-install MapleStory if you’re crashing, that’s what I did. However, if that still fails see Issue 6 for the next solution.

My character stucked in a beginner place. How to get out?
If you tried to enter a map from the beginner place of Kanna (Momijigaoka), then disconnected and now stuck and can’t log in on it, you can do the following steps to get out of this sticky situation: Exit MapleStory Application and let it sit for approximately 5 minutes. Then try login back on and everything worked fine. If this issue still persist, you have 3 methods of exiting Kanna map:

  • Use Mercedes Link Skill Map to teleport out of Momijigaoka Area.
  • Use Cash Shop Teleport Rock to teleport out of Kanna Beginner Training Ground after you have done the necessary quest in that area.
  • Earn at least 5000 mesos in the training dojo then use the dimensional mirror to go to NLC (New Leaf City), and from there, take the subway to Kerning City.

[Brief bug summary] Kanna char DCs and gets locked after trying to enter the 2nd portal after the tutorial. Seems others are DCing in the new town, and I’m guessing that portal leads to the new town. [Steps to reproduce Issue 6] Create Kanna char, skip tutorial, go into first portal with pop-up quests completed. Finish quests in next map and enter portal. You will DC and if you try to log on you will DC again.

Windows 8 Application Error Fix Solution
—-Full Credit For This Solution Belongs To DUCKMANNEO From BasilMarket.com —-

I’ve been using Windows 8 and like a LOT of people, I was receiving this error:
MapleStory: MapleStory.exe – Application error
The instruction at 0x0062db33 referenced memory at 0×05055215. The memory could not be written.

Now, a lot of people said to “play in steam” and “play in another compatibility mode” and those simply didn’t help or change anything at all. I found this solution online last night and I wanted to share it for those of you that are still have trouble with the game not loading up and giving that error message above.

This is what people meant when they said “Play the game in steam”. IT wasn’t as simple as downloading the game on Steam and playing.

1.) Go to: http://store.steampowered.com/
2.) In the top right corner, hit “install steam”
3.) While it’s loading, create a steam account here: https://store.steampowered.com/join/
4.) Now open up file explorer and go to “C:\Program Files (x86)\Steam”
5.) Create a new folder and call it “Steamapps”.
6.) Create a new folder in Steamapps and call it “Common”.
7.) Then go to “C:\Nexon”
8.) Copy the “MapleStory” folder and paste it in “C:\Program Files (x86)\Steam\Steamapps\Common”
9.) Launch Steam and go to “Library”
10.) In the bottom left corner, click “Add A Game”
11.) Click on MapleStory and then Add it.
12.) Right click MapleStory (in your taskbar) and click “Properties”
13.) Change the Target to this: “C:\Program Files (x86)\Steam\Steamapps\Common\MapleStory\nxsteam.ex e”
14.) Now just launch MapleStory from your taskbar. It requires you are logged into Steam. You can only link one Nexon account to one Steam account so if you wanna switch Maple accounts, you gotta make/change your Steam account and all that.

PLEASE NOTE:
I don’t know how it the result will be for other people, but at first I got three crash errors. After that, the game loaded. Since then, I have launched the game 6 times with no errors. I hope this works for everyone else that’s having this issue and I’ll check back every so often to answer questions if I am able to.

If you don’t want to use steam or if it still doesn’t work for you. here’s a solution.
1.Move your Nexon/Maplestory folder to Program files x86
2.Go to the Nexon/Maplestory folder when inside the Program files x86
3. Create a shortcut for “Gamelauncher.exe”
4. Drag it out to your Desktop. (Optional step rename your shortcut.)
5.Right click on the shortcut and go to “properties”.
6. Under “target” after the quotes press space bar once and add the following line “-opengl” without the quotes
7. press ok
8. Enjoy!!

[Guide] How to fix Windows 8 Error in v.124
In patch v.124, Nexon fixed the Windows 8 Compatibility issues.
However, for some users, an Application Error continues to occur after the patch.

The problem:
HackShield loads up, BlackCiph3r loads, and then an Application Error appears.

The cause:
MapleStory v.123 was not completely removed from the computer BEFORE installing MapleStory v.124.
Therefore, the leftover files from v.123 caused the error.

The fix:
1. Go to Control Panel -> Programs -> Uninstall a Program, and uninstall MapleStory from the programs list.
2. Download MapleStory
3. Install MapleStory v.124 to a different folder, DON’T INSTALL to C:/Nexon.
4. After the installation was finished, start MapleStory from the website.
Congratulations! It should work smoothly now.
I’ve tried starting the game multiple times, and it works perfectly.
Enjoy playing MapleStory!

Solution to fix lag issue when visiting any MapleStory Town

Tags: MapleStory Extreme Lag In towns? MapleStory Is there a fix for terrible town lag? MapleStory Massive in town lag
There are numerous MapleStory players who had issues with visiting towns that has many NPCs (Non-Player Characters) especially the implementation of Cassandra. The method I used to fix this is by upgrading my computer specs. Previously I used an Intel Pentium dual-core with 2GB, and it lags horribly. After I upgraded to a quad-core with 8GB RAM+ and with an SSD in place, all these issues have gone away. For laptop users, you can set your battery usage as High Performance, then connect it to a power supply. Also close all other applications that you are not using.

Leave a Reply

Your email address will not be published. Required fields are marked *

131 thoughts on “MapleStory Error Solution

  1. Ayumilove Post author

    @Help: Which area are you playing from? GMS or MSEA? Ensure that the server is not under maintenance. GMS will post notice on their official website at maplestory.nexon.net if there were up to those activities :)

  2. HELP

    i just downloaded maplestory yesterday.and it seems that i cant play the game.it always tells me to check if thers a server check or firewall settings

  3. Ayumilove Post author

    @cadeya: Try disabling your 3rd party anti-virus and relogin MapleStory. Also, ensure that your connection isn’t congested with downloads or streaming video. Currently which MapleStory region are you trying to access? Perhaps you can check whether they are having any server channel maintenance.

  4. cadeya

    I just downloaded maplestory yesterday everything is fine until I get to the world selection, none of the worlds show up and in 5-10 seconds I get disconnected please help. thanks

  5. Clos

    Ok so I installed latest version of maplstory v149 and I tried launching from website and gamelauncher but nothing pops up. Hackshield doesnt pop-up after a min or so and checked task bar maplestory stops after a min or so also. I checked ahnrpt.exe in hshield folder of maplestory and says in problem reports tab that maplestory has stopped working/appcrashed. I run windows 8 pro on my laptop and play on GMS. I tried every fix on this website and more. Please help

  6. Ayumilove Post author

    @cliff: I have not experience this issue after I have upgraded my PC. Whats your PC/laptop specs?

  7. cliff

    i facing a problem which is town lag issue, everytime when i go into any town it will laggy than a normal map. any solution about it ? thx for advance

  8. Ayumilove Post author

    @isaac tan: It’s been a long time I did a fresh reinstall. Previously, I used to download the split files from http://download.playpark.com/en/detail/62 (example: v137.1 Setup part 1, v137.1 Setup part 2, …. , v137.1 Setup part 9). Then use WinRAR (its an extractor/compressor application) to extract the files out. Don’t use WinZip or 7zip or any other application since based on my experience it use to come out as corrupted or unreadable file. This process will take some time so grab a coffee/milk/hot-chocolate and relax. Once the extraction is complete, it will reveal an exe file that is merged into 1 file out of those split (.rar) files. Double-click on it and select the place to install. I use to install it under my C: drive because Nexon/MapleStory have issues with folder with spaces in names (example: “C:Program FilesMapleStory” -> “C:MapleStory”). The naming is up to you though, just remember the installation location. After completing the installation, head over the installation folder, find MapleStory.exe and double-click on it to run. It will pop up the “BlackCipher, Shield,etc” apps and some window that downloads additional patch files (if it has), then once its complete, it will load you into the game. Type your login and password.

  9. isaac tan

    Hey Ayumi, after I have downloaded maple, I cant open it nor is it at my desktop, and I only can find 2 files which is AS Maple Downloader and MapleStorySEA_v137_setupr. what do I do?

  10. Ayumilove Post author

    @EthanSaysHi: Use Internet Explorer to login to the game via its website (if you are playing on GMS). If that did not work, try Firefox/Chrome. Make sure MapleStory.exe application is closed in your Task Manager.

  11. EthanSaysHi

    Hi, every time I press play in maplestory, it says error code 11001. How do I fix this problem? I have already tried to uninstall and reinstall. Thank you

  12. website

    If you have done your preliminary work, the dog should go dowqn for you.
    >>>>>> If you agree, pass thos on. Somehow having their own space eases the
    separation anxiety that most dogs experience.

  13. THEpurpur

    After the recent V1.35 update, Hackshield manage to launch but unable to reach login screen and program start to dc, sometimes no error msg, but most of the times error msg comes out with a Hackshield unable to launch, 0x3000ffff error. Even though tried downloading the new Hackshield folder via Maple’s given link on MSEA, still the error keep appearing.. Haven’t been launching Maple since the server check on 27 November..

  14. r33Cy

    Hey Ayumi, I can only get Maple to run using Steam on Windows 8.1. I would always get some hackshield error otherwise, about another instance running. Now that I can play, I have another problem. Skills/commands on buttons CTRL, SHIFT and ALT, don’t repeat the skill/command. Before, I could hold SHIFT and spam my attacks. Not even holding ALT spams jumping anymore, it only allows me to jump once. I have to manually spam the key but if I reassign the commands to anything else, pressing that key spams the command. Do you have a fix for this? Sticky Keys is not on, I’ve checked that already.

  15. shen hsing

    this only happen on my laptop. as for my desktop its perfectly fine and can play on malaysia server without any problem, on the other hand my laptop cant log into malaysia server.
    thx for the quick reply

  16. Ayumilove Post author

    Hi shen hsing, perhaps you can try again. There are no news that Malaysia server are currently having server maintenance. If that does not work, try restarting your PC and router/modem and login to Malaysia server.

  17. shen hsing

    hi, i cant log into malaysia server it says ” trouble logging into game?? kindly refer to maplestory.asiasoftsea.net.” but im able to log into singapore server without any problem.

  18. maplestory hack

    Hurrah, that’s what I was seeking for, what a material! existing here at this website, thanks admin of this web page.

  19. Esther Sana

    Hey, Ayumi!!~~ Can you please help me?!!
    Whenever I click “play” on the maplestory web, it says:
    Download Fail!
    http://ngm.nexon.net/ngm/NGM/Bin/NGMDll.dll
    0: The handle is invalid.

    My brother has laptop and his one works but mine doesn’t work!!!
    And my computer is way better than his….
    PLEASE HELP ME!!~

  20. XenonLuv

    Hey ayumilove
    im having some trouble opening maplestory… it looks like this.
    error code:11004(the request name is valid, but no data of the requested type was found.)
    hope u can solve it!

  21. Nick

    Hey Ayumi, I have Windows 8 Pro and I get the whole “Reference Memory Error”. I can actually get in the game and play but it varys because I could login and it freezes with the error already or even 45mins of gameplay and it just freezes with the error. I have alreadt tried downloading it and starting it from Steam, increasing my virtual memory, changing priority’s of blackcipher and maple, but I always end up to freezing with the error and all I got to do is press “esc” and it closes and I can basically go start up the game again. But it gets annoying because sometimes I have to stay on for a hour to evolve my ring or if im bossing and if it freezes..itll be very tiresome so was hoping if you got a solution since Nexon hasnt acknowledged this problem on forums and ive already swept the web looking for more solutions.

    -Thanks

  22. Saraaah

    This is what it says when i download it:
    Download Fail!
    http://ngm.nexon.net/ngm/NGM/Bin/NGMDll.dll
    0: The handle is invalid.

    please help ):
    thank you

  23. Saraaah

    I have a windows 7 laptop, and the regular maplestory download wouldn’t work for my laptop, because it’s incompatible, and when i click on “download” it says, theres no internet connection ; when my internet connection is perfectly fine. I’ve tried downloading another versions where there are 4 files, but out of the 4, 3 of them didn’t work ( they didn’t open) . I don’t trust the other versions, because i’m not sure if its the exact one for my laptop. Therefore, I’m not able to download maplestory. Is there any other way to download maplestory with no problem?

  24. Reborn

    Hello Ayumi,
    This was a brand new clean install. This isn’t the first time this hasn’t worked, but it has been a very long time since it has. I run on Windows 7 if that helps. I’ve tried to download it from the website by clicking “Play”, and there was no difference.

  25. Ayumilove Post author

    Hi Reborn, is this a clean install or after a auto/manual patch? Did it previously work before?

  26. Reborn

    Whenever I run Maplestory (Gamelauncher.exe or website), the Maplestory.exe in task manager would run for 3-10 seconds and then completely disappear, not making a window or anything.

  27. Ayumilove Post author

    Hi DreMau, could try downloading BlackCipher.aes from your friend who has theirs working? Currently my GMS MapleStory files aren’t updated, therefore, I could not send mine to you. Try this and see whether it solves your issue.

  28. DreMau

    Hey ayumilove ,
    I play on a window 7 laptop,
    & a window pops up saying ,
    “BlackCipher.aes-Application Error”
    - X The instruction at 0x7729f182 referenced memory at 0x00905a4d. The memory could not be read.
    Click ok to terminate the program.

    Please help me fix this problem :(

  29. Ayani

    Hi, Ayumi~! I’ve encountered with with issue for a year and a half now. It started appearing somewhere above v100+
    When I press login, I would stay stuck on the login screen until 3 minutes~ 5 minutes later I would disconnect getting the message that I’ve been disconnected from the login server. Blehhh! What should I do? I had this problem for such a long time ;_;

  30. long

    I try creating in different servers as well, it still has the same problem. it seems like the game is frozen, only thing i see is the cursor moving. i tried redownloading and installing a couple of times already, yet no solution. i know this is a weird problem i am having.

  31. Ayumilove Post author

    Hi long, could you try creating a character on a different server? Example: For GMS (Scania, Bera, etc) If that does not work, could you try reinstalling MapleStory.

  32. long

    my keyboard is not the problem. it works perfectly fine. it has to do with maplestory; all my button works. logging in works, the mouse also works, just right when i enter the game, i am unable to click anything or move around.

  33. Ayumilove Post author

    Hi long, could you check whether your keyboard arrow keys is working properly? Try using a different keyboard. Plugin another external USB keyboard if you are playing on your laptop. Let me know if it works or not and we can proceed with the next solution :)

  34. long

    hi ayumilove, i just recently install maplestory again, and the problem i get is after i logged into my character, my character is stuck. I can’t move, I can’t click anything, but the mouse cursor moves. I tried creating new characters but I am stuck at the scene cut. For example, i tried making a dual blade, and i am stuck at his intro where i just see my character and a light on top of my character. that’s all i see. I hope that is enough information for you. I tried researching this problem but I haven’t find the solution to it. Hope you can help me. Thank you :))

  35. Colin

    Hi Ayumi,
    In your latest reply (Right below), you mean to get rid of Windows 8 and install Windows 7/XP over it?

    believe it or not I have a NEW problem. I don’t understand why is this happening :/. When I open Maple, HSshield updates, and the 2 boxes appear. Then they disappear, and nothing happens. Antivirus is off, checked task manager NO HackShield / MapleStory Process. It’s like i have to keep trying to open it until it eventually opens (which takes up to 15mins sometimes). Its really frustrating!

  36. Ayumilove Post author

    Hi Anthony, usually Windows 8 have some compatibility issues with running game. So most people tend to install Windows 7 to avoid any unnecessary issues.

  37. BlazinDarkness

    Hi Ayumi! Know of anything that causes the “Invalid Pointer” error? I get that quite alot.

  38. Anthony

    Hello Ayumi, Uhm, I don’t use windows 7 I use 8. But I don’t think the problem is windows since it was working fine before hand, but I will try to run it without Nvidea. Thank you, and if I have more problems I’ll make sure to tell you.

  39. Ayumilove Post author

    Hi Anthony, try playing MapleStory with just the IGP (integrated graphic card) without using Nvidia video card and/or Nvidia driver and see whether the issue still persist. To check what you have installed previously, you can perform “Restore Your Computer to an earlier time”. Type this in Windows 7 Start Run Textbox.

  40. Anthony

    Hello Ayumi, and no I haven’t downloaded anything that would change the way my computer would act.. If I did I really don’t recall. I checked all the files I have downloaded the past week, and all I did really download was a new web browser but I uninstalled that already. Its very weird, I can’t figure it out.. And it all happened randomly one day. In the afternoon I just started to get the message and it kept coming up from then on when I would play. But I do notice that I have Nvidea PhysX installed when I don’t remember installing it or having it before, could that be it?

  41. Ayumilove Post author

    Hi Anthony, try to recall what you did on your PC. Did you install a new graphic driver, software, or something that might have lead to changes in your system registry?

  42. Anthony

    Its like, when I log on, I will be able to kill the monsters on the map, but if I switch the map, and I kill a monster on there it just freezes and that error comes up. Its very annoying since it was working fine before a couple days ago, then it just started to randomly come up. I’ve tried uninstalling and redownloading the game to see if it was a corrupt file, but its not that.. or it keeps corrupting everytime I download it. But yeah, like everytime I switch a map and then kill a monster, it gives the error :/

  43. Ayumilove Post author

    Hi Anthony, how does this error occur? For example, login into MapleStory causes the issue or during switching maps via portal or during a boss raid intense battle or etc? It’s difficult to determine the issue with that number error since its a random number generated from memory.

  44. Anthony

    Hey, how do you fix a “The instruction at 0x7597959d referenced memory at 0x1f631000. The memory could not be read. Please push okay to terminate the program”

  45. Ayumilove Post author

    Hi keegan, copy the blackcipher and hackshield from the computer that works fine to your maplestory installation folder that has issue.

  46. keegan

    Hi Ayumi. Ive been having problems like many others with maplestory. mainly the job of Launching Maple, i seem to be able to load through Hack Shield and BlackChiper however after blackchiper loads maple crashes without loading the first black screen. It does not give me any error messages just a pop up box saying Write down what happened and press send so that nexon can try fix this. Any Ideas at all. And yes i have tried this on other peoples computers and it works perfectly fine.

  47. Robby

    Hi Ayumi, maplestory suddenly lags and crashes without an error code but only on certain maps (usually larger maps) such as on the way to the Zakum altar and on the map with the crocs in kerning city. I have windows 7 64 bit with 8 gigs of ram and a good video card. Technically, I should not be having this problem. Any ideas?

  48. Ayumilove Post author

    Hi Colin, have you tried updating the graphic drivers or with windows latest drivers since its brand new?

  49. Colin

    i don’t run anything, it’s a brand new laptop, the only thing I open on this is MapleSEA. and Google Chrome sometimes but when i use Chrome i close it before i start mapling. I’ve never installed anything else either, and nothing else is running. 27% of memory is in use, mostly be windows explorer and service hosts but I don’t think i can end task those right? :/.

  50. Ayumilove Post author

    Hi Colin, maybe its laptop memory issue? Check whether you have sufficient memory to run the games and any other background apps. Try running game without any other memory-intensive apps turn on. Apart from that, I have no other solution to fix the issue. It should be some settings in your laptop hardware or software that you have installed previously which leads to MapleStory crash/hang assuming that this does not occur in your friend’s pc/laptop.

  51. Ayumilove Post author

    Hi JustAGirl, try installing in a different location if possible. Example: D:NexonMapleStory if you have a secondary partition. Or install into a different folder such as C:GamesNexonMapleStory and see whether that works :)

  52. Ayumilove Post author

    Hi Ching0010, make sure you are not downloading anything while playing MapleStory. This includes torrent or etc. Also, if you are playing from outside USA, then you will experience lag and timeout in GMS.

  53. Ching0010

    Maplestory takes too long to load. I’m stuck on the “loading…” screen then dced. It said You have been disconnected from the login server. I’m running Win7 and got the latest maple. btw it’s GMS

  54. JustAGirl

    Hi, I’m running Windows XP and running GMS.I tried to install MapleStory using the full version and installed it under C:NexonMapleStory and I use the website to run it. Trouble is, it either didn’t install right or at all. All that appears in the MapleStory folder is something labeled angelic.avi. For clarification, I re-installed it just this morning and the problems started popping up. Is there any way you can help me?

  55. Colin

    tried doing that last night, with a little help from google. still nothing :/, although I’d say I DC a little less, but when i CC/enter a portal, my heart skips a little haha. that 50/50 chance of dc-ing.

  56. Ayumilove Post author

    Hi Colin, it might be a graphic card driver issue. Try updating them to the latest if there is for your laptop.

  57. coolwax990whoami

    i want to ask why did u change the maple download to rar i have problem with rar even i have the latest version of rare so please change back to exe when the next update comes

  58. Colin

    Hi Ayumi.
    Nope, problem 2 is referring to my screen freezing after inputting 2nd PW, then the message (The instruction at 0x00e29817 referenced memory at 0×0000069. The memory could not be read. Click on OK to terminate the program) appears. I don’t dc as much as I did before, but I still dc randomly (with the invalid pointer error mostly) and sometimes with the changing channels/entering portals.

  59. Colin

    hey Ayumi. I’ve tried playing from my friend’s MapleStory folder, he does not have any of the problems I have. I still have the problem where my screen freezes and I have to open Task Manager, alt tab until the error (the message in problem 2) appears. It’s really annoying especially when I’m bossing :/, if i enter the portal and i DC, i have to quickly relog and if the problem of the screen freezing after typing 2nd pw and pressing enter occurs, sometimes it takes up to 15minutes :/. what’s the next step?

  60. Colin

    his dropbox limit is like just 2gb so he needs to make 3 rounds to put everything in there, and it takes ages to upload :P. I just bought a HP laptop, new model (not so sure which but its a Pavilion model). i5 2.5Ghz, with AMD Radeon, 4GB DDR3 RAM and 500GB internal memory, brand new and a simple low graphics game like MapleStory can cause so much problems :/. before that I’ve been using my MacBook Pro 13″ i5, late 2011 model. playing it on VMWare Fusion Windows XP Professional. i think the biggest problem is it being Windows 8 lol.

    just wondering if this might be a problem, my Windows 8 is 64-bit, and MapleStory is 32bit. could that be one of the issues?

  61. Ayumilove Post author

    Hi Colin, hopefully it fixes it :) What laptop are you currently using and how much it cost? I’m planning to purchase a laptop with a monitor around 17 inch.

  62. Colin

    I’ve always been playing MapleSea, i think for almost 7 years now. All my friends and stuff are there so I don’t wanna move to GMS/EMS :(.

    anyway my friend is sending me his folder via dropbox since he does not have any of the issues that i have. assuming that doesn’t fix it, it means its a problem with my laptop right? but how can that be since it’s a brand new (3days old) laptop! I love Maple but it really has way too many problems :/

  63. Ayumilove Post author

    Hi Colin, I’m not sure whether MSEA blocks EMS players or players from USA/Europe. That can be one of the issue. Hopefully my solution can be help to solve your predicament :(

  64. Ayumilove Post author

    Hi Michelle, for me I used direct download to grab GMS MapleStory client but GMS has already removed that download link. Therefore, the only method to download is through their main mini client. Btw, I am currently running on Windows 7 and not via Steam, so I couldn’t help much with your issue. However, you can try disabling your Windows firewall and 3rd party firewall and anti-virus to make sure none of these are preventing you from connecting to the game. If that fails, grab a clean working blackcipher and hackshield from a friend. If still fails, post the error message popped out by MapleStory client.

  65. Colin

    Hi Ayumi. Okay thanks, I’ll ask him when he wakes up later. You know, I don’t know if it’s just me being bad luck Brian, but actually I’ve been playing MapleSEA on my 2 different laptops, and they both have the same exact problems lol. Could it be because I’m playing SEA from Europe?

  66. Michelle

    I play Maple from Steam. (Keep in mind I use Windows 8)
    I don’t get it because whenever I start MS, different things come out. Things like “application has been terminated”, hackshield errors, and firewall errors. I mean it used to work after continuous pressing “play”, but now it just won’t work. Right now it keeps saying the fire wall thing. I’m really tired of this. If you can help me, it’d be soooo helpful. I tried downloading MS from the site a few times, it works for a while but sometimes it says “error” and just randomly disappears… please help. thanks for taking the time to read this and if you can find a solution, thank you SO much! :)
    Just asking but is it better to use Steam/website for GMS on windows 8? I really want to play but I don’t know what to do.

  67. Ayumilove Post author

    Hi Colin, you can install on another pc/laptop but most importantly the MapleStory works perfectly without any issues with the latest patch. If it works fine, then perform the following steps that I have described in my previous comment. Hopefully, your friend allows you to install MapleStory :D

  68. colin

    Hi Ayumi, I don’t have a desktop, is it the same if I install it on my friend’s Windows 7 laptop and do it like that?

  69. Ayumilove Post author

    Hi Colin, currently you have maplestory installed on your laptop right? Just leave it there, do not uninstall it. Now, perform a fresh installation of MapleStory on your desktop pc with the latest patch. If you already have it installed, do a test drive on your MapleStory desktop to ensure there isn’t any issues encountered as your laptop. Now copy the entire MapleStory installation folder from your desktop to your pendrive/flash-drive/thumbdrive. Then overwrite your laptop MapleStory installation folder with the one from your pendrive and rerun the game on your laptop. Inform me the result of this solution :)

  70. colin

    Hi Ayumi.
    So what you mean is try running the setup without uninstalling Maple first, then put the destination folder as Desktop?

  71. Ayumilove Post author

    Hi Colin, try installing MapleStory on your desktop. If it works without any of the laptop issues described in your comment, copy the entire Maplestory folder from your desktop into your laptop’s same maplestory installation folder. This method is basically overwriting all the files. Don’t worry about it as it will not harm your pc/laptop. All of the above steps is to isolate the issue: whether its hardware or software. Let me know the results so I can provide you with the next course of action.

  72. Ayumilove Post author

    Hi Justin, I have uploaded the ijl14.dll on my website. You can download it at http://files.ayumilove.net/games/maplestory/software/ijl15.zip Use WinZip to extract the .dll file out and save it in your maplestory installation folder. Then try rerunning your manual patch file again.

  73. Colin

    hi there. I have a few problems while playing MapleStory on Windows 8, i was hoping you can help me. I’ve tried reinstalling and the fix where you change the priority and affinity of BlackCipher.aes but it still doesn’t work.

    problem 1 : the hackshield takes way too long to load (not a big problem cause it loads sooner or later…). it takes like 5minutes to load then maplestory starts.

    problem 2 : sometimes when i select the character, input the 2nd password, press ok. it just freezes and this message appears (The instruction at 0x00e29817 referenced memory at 0×0000069. The memory could not be read. Click on OK to terminate the program). this happens 50-60% of the time and its a real pain having to restart maple everytime i wanna change characters. and with problem 1, to change from 1 character to another it would take 30minutes sometimes.

    problem 3 : sometimes when i enter portals or change channels, the screen goes black, but nothing else happens. it doesn’t freeze cause there’s still music. i tried leaving it to see if its lagging but i’ve waited for 45minutes and nthing happened.

    my laptop is brand new, Intel i5 2.5GhZ with AMD Radeon graphic card so i doubt its a problem with the computer. I’m playing on MapleSea btw.

  74. Justin

    Erm there a problem with my maple because every time i patch it there’s an error code 6 and i reinstall my maple a few times already and i download the manuel patch but when i download the manuel patch it says cannot find ‘ijl15.dll’. Please, re-install this application. I waited for about 2 week and check on it again and it still doesn’t work… is there anyway that this can be solve?

  75. Ayumilove Post author

    Hi Sam, you need to copy BlackCipher and HackShield from a MapleStory player who is able to login to the game and playing inside. That way, you can guarantee that those files are working perfectly. Best way is to get the installer from your friend who installed the game and works on his PC/Computer. I encountered this issue before, where I downloaded the game twice, the first was corrupted in some ways even though the file size is the same.

  76. Sam

    Hello, there’s a new problem going around with many Maplers, including me. I downloaded every file needed, Blackchiper, Hacksheild, etc., and it’s compatible since it’s Windows Vista. I also have the most recent patch. So when i boot the game up, Hacksheild loads like it always does, then Blackchiper. After a few seconds later, this error report appears. This constantly happens, even when I restart my computer and re-installed it three times. Is there a solution to this? Please help and thank you!~

  77. Ayumilove Post author

    Hi John NG, which MapleStory are you playing? GMS or MSEA? I persume its the latest GMS 1.35 with Monster Life content. One of the fastest way to solve this issue (for me), is to install the old MapleStory you have that works without any installation errors. Then copy from your friend (who play MapleStory too) for all the .wz files and .dll files and the MapleStory client. That guarantees sure fix :) I’m planning to create a folder hosting GMS latest .wz and .dll files once I get my fast broadband up, currently my upload speed is so terrible that uploading 1 MB File takes 3-5 minutes.

  78. John Ng

    AyumiLove, how do I fix this problem normally? I tried deleting all my Maplestory files and I can’t even find the option to download the MSSetup.V135 seperately, only NGM. I need your help..

    > [ ERROR CODE = -40 ] Installation failed.(11315,-3) <

    It stopped on "Effect.wiz (12 of out 75 files installed)".

  79. lol

    err as u can see my hard disk c have not enough memory to download the rar but my hard disk d have n when i download n save it to hard disk d it only move 2gb plus n not 3 n when i opened it it says end of archive but if it is exe it wont says it download perfectly so help me

  80. Ayumilove Post author

    Hi Finn, try overwriting the BlackCipher and HackShield folder with your friend(s) folder if they play MapleStory. If you have guild members MSN/IM, try contacting them to pass their folder to you. Ask them to upload a copy of both folders to a host such as mediafire.com and pass the download link to you. Then you download it and place it in your MapleStory installation folder.

  81. Ayumilove Post author

    Hi jordanwong, I experienced this issue before and its due to MapleStory BlackCipher or HackShield or both. Try downloading from your friends (if they play MapleStory and works fine for them) of both the BlackCipher or Hackshield folder. Renamed your original folder with prefix “original” (example: original_BlackCipher) before attempting to move your newly downloaded files.

  82. Ayumilove Post author

    Hi odee, try disabling your Windows Firewall and 3rd Party Firewall Software and Anti-Virus and rerun MapleStory to see whether the server appears. If this fails, try re-installing MapleStory into a different folder (example: C:WizetMapleStory)

  83. jordanwong

    need help,everytime i try log in my id and pass that i just created.its new..how come when i press log in,the window was closed and its said connection was end,please try again later..help please

  84. odee

    What Operating System are you running? Windows 7 (32bit).
    Which MapleStory Region are you playing? GMS
    What MapleStory Version do you currently have? V135
    How did you install MapleStory? Using Full Version
    Where did you install MapleStory? D:MapleMapleStory
    How do you run MapleStory? Both GameLauncher and Website
    Describe issue you encounter and steps taken to fix: After logging in no servers appear. Tried all the possible solutions in the net but still nothing works.

  85. odee

    Ayumi :( can you help me on this one:
    http://maplestory.nexon.net/Community/#%2Fshowthread.php%3F857838-No-World-Selection%26nxid%3D6
    I have the same problem like one the link.
    Apparently no server is showing up.
    Tried many solutions but still it doesnt appear.
    I filed a ticket and the GM just closed my ticket w/o giving solutions.

  86. Ayumilove Post author

    Hi Shan, perhaps you can update your HackShield or the BlackCipher by copying from someone who has it. I have uninstalled MapleSEA installer and do not have a copy now to help you out. Could you try asking one of your friends in MapleStory to upload a copy of theirs so you can replace with yours?

  87. Shan

    still cant :( any idea how!! please help. it just keeps showing trouble logging into game kindly refer to maplestory.asiasoft.net

  88. Ayumilove Post author

    Hi Shan, try disabling your anti-virus, windows firewall and your 3rd-party firewall. Then try again! Make sure you are not downloading anything during running the game.

  89. Shan

    When choosing gate way this keep popping up saying trouble logging into game kindly refer to maplestory.asiasoft.net
    . Any idea why? Really want to play maple :(

  90. gather

    Um I have a problem on my computer which has windows xp as maple freezes after character select and sometimes comes up with hackshield error 67333. I’ve reinstalled and downloaded maple 4-5 times and then gave up fixing it due it diddnt work. I downloaded it recently on my pc again on windows xp it worked for a bit then disconnected me after a few minutes. Is

  91. Mapler

    I’ve been playing maplestory in my another PC because my other PC have this error:error code = -40 installation failed (11315,-3), after I have done downloading the MS.Setup from the MS Downloader and trying to install it (occurs during the installation, about a few files after started installing). I have tried to redownload it and re-install it (Hours!) but it still have this error. Please help me, the solution maybe is the error 40 you write but please reply me with more detals solution ;(

  92. Ayumilove Post author

    Hi Daniel, try installing MapleStory under C:Program Files (x86)NexonMapleStory if you are running on 64bit OS. Also, what solutions you have tried? Please list them here in detail, you might miss out 1 or 2 ;)

  93. puppi4

    Hi there, im already try all the solution given, but none works,idk why, already installed and try change the mode..so my probs is MS always force closed after i choose server. Sg or My,
    Im using maple story Sea v.127. i download it at the official web.im using win 7 ult.
    help help..

  94. Ayumilove Post author

    Hi foresttang, disable your anti-virus and firewall and try again. Also check whether the server is currently on maintenance, if server online then there should not be any issues. Which MapleStory region are you playing?

  95. foresttang

    I’m getting a message that reads “We are unable to connect to the login server due to a server check, a firewall block or other network issues…”
    help pls zzz

  96. Ayumilove Post author

    Hi Hugo, I have found a temporary and permanent solution to fix the HackShield Initialization Error 0×0000000(0). Please check the guide above!

  97. Ayumilove Post author

    Hi Hugo, have you tried my fixes to your problem? Make sure you install in the same installation folder. But before you install, check whether there are any remaining folders like hackshield and delete them off before performing a clean maplestory installation.

  98. Hugo

    I double checked … there’s nothing related to Maplestory , I never had this problem after I reinstall the maplestory.

  99. Ayumilove Post author

    Hi Hugo, Try restarting your PC and run MapleStory again. Also check your Task Manager under PROCESSE S tab and look for any Program that starts with the letter M (maplestory). Also close the hackshield since its tied to the MapleStory program.

  100. Hugo

    Hey Ayumi , do you have any idea about error code “0×0000000(0) Another Copy of maplestory is running”? I am very confirmed that I checked the task manager , it’s no second maplestory is running.

  101. Ayumilove Post author

    Hi Stephan, Does MapleStory show any numerical error codes after disconnecting you from the game? Something similar like this 0x000000ABC232. If yes, post it here. If you are simultanously downloading something or having a video streaming while playing simultanously, that might cause disconnection as well.

  102. Stephan Fischer

    hey ayumi when i run the GLobal client with hackshield of website after 1 minut i got dc
    everytime

  103. Joel

    Or maybe you’re logging in on a different account:I’ve had this happen to me:I have an acc on MS that is the same as of another service like Steam,then I login into MS with the Steam user and pass and i’m like ”wth where are my characters”,then I realize I logged into the wrong account.
    Also try redownloading MS.

  104. Joel

    @Maria Your character probably got erased. The fact that the name was already taken could just mean someone else took it. Also,maybe someone went into your account and deleted them:when a character is deleted,the nx cash stays,because the nx is tied to the account,not to the character.
    Maybe the people that may have hacked your account just used the NX they needed and deleted the chars. If you were refferring to missing NX items that were in your inventory,though,I’m not completely sure how those works:maybe when you delete a character with NX items with him,they are deleted with the char. Anyways,you could try filing a ticket on MapleEurope’s website or similar,but I doubt they were deleted because of a client-side problem,seeing as characters are saved server-side.

  105. Maria

    Here is my problem, last time i downloaded maple-story i got a hack-shield error so somewhere here on ayumilove there was a link to a back-up hack-shield for ms if the normal one didn’t work and when I downloaded the back-up hack-shield that replaced the normal one the game did work perfectly. Today I had no other choice than re-download maple-story eu again since they had updated and stuff so it stopped working for me again even with the back-up hack-shield and then I were able to play the game with their own hack-shield. The problem is that when I logged into the game all my characters were gone. I had one on lvl 127 which I fought with over 1000 years with to get to that lvl and I think it might be because I don’t got the back-up hack shield that i got from here (im pretty sure of it). So please help me with that hack shield and if you might knw any other solution to this problem i will be happy to hear it! Also i tried logging into my other maple accs which i’ve had for years with ms normal hack shield and they were still left so nothing has changed there. I also had nexon cash on the character that was on 127 but is gone now, sorry for repeating so much, and on the new one i had to create on the same acc i saw in cash shop that i had 1k left so at least everything werent deleted :/. Oh and one last thing when I login maplestory eu webpage the characters are still there also the same name I created (BaniChan on lvl 127) were already taken so if they really were all gone then i wouldnt had any nexon cash and that name wouldnt be taken either so I dont get this it all!

  106. Heng

    My maple cant in,when me press singapore it say trouble logging into the game, but can in malayasia…. someone can tell me what happen ?

  107. Reb

    Hello Ayumi. I have the same problem as Heather, which is having the “”Trouble logging in?
    Kindly refer to maplestory.asiasoftsea.net”” message popping up when choosing gateway. I can’t access both Malaysia and Singapore gates. :/ And, nope, it’s not maintenance time.

    Thank you for any help given.

  108. Ayumilove Post author

    Hi weikiat, check whether your friends are able to login MapleStory during this event. If they can’t as well, MapleStory is undergoing some server maintenance/checking. Otherwise, try disabling your Internet Firewall and run MapleStory.exe again. If that fails, it should not be your PC is failing you.

  109. weikiat

    we are unable to connect to the login server due to a server check, a firewall block or other network issues,
    please check the maplestory homepage for ongoing server checks as well as your firewall settings

  110. ayumilove Post author

    Hi Heather

    Probably MapleSEA is undergoing a server maintenance check. Try later after few hours. You can check their main site at http://maplesea.com for any server maintenance announcement.

  111. ayumilove Post author

    Hi Hatshepsut!

    Check this solution on how to fix HackShield Error 0x3000ffff(805371903) http://ayumilove.net/maplestory-hackshield-update-error-0x3000ffff-805371903-solution/

  112. heather

    ”Trouble logging in?
    Kindly refer to maplestory.asiasoftsea.net”

    I was playing fine, then all of a sudden a message comes up saying ”Unable to connect to server”

    I restart maple, and everytime I try to get into the sg/my servers, the first message pops up.

    Help!

  113. Kenzshinji

    the prompt message was like this ” Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.”

    Can anyone help me ??

  114. Kenzshinji

    Hi ayumi, i’m using Windows 7 Starter netbook, i’ve downloaded the V1.10 Chaos, (2.23GB). Once i click on the exe. file, it prompt out say, incompatible…..it’s seems it forbid me to open this file….can help me ? thanks….

  115. JMM

    Hey my maplestory just closes after 2 mins what should i do ? , i got windows 7 home premium 64bits

  116. ayumilove Post author

    Hi Yiling,
    Did you use my MapleStory Download Links? Because I have tested them and its working for me (v1.062 latest version of MapleSEA Client) Try overwriting your .exe file with the one that I have uploaded. The download link can be found at

  117. Yiling

    Im window7 user. After 1.06 patch I can’t play maple. Install and reinstall but it doesn’t work. When I install finished, I double on the maple icon but it’s not running. Before 1.06 I can still play :( I found something different from before and after 1.06 is the publisher. Before 1.06 is unknown. After 1.06 is nexon coropation. Is that publisher problem that cause?

  118. Abigail

    mine says it’s incompatible, smth to do with wizet. i can’t get into sg either what do i do?

  119. yaoxiong

    i just install maple on window 7.. then i open can then when on the page which have sg and my server select i click it keep say cant connect to server.. i have try this for 3days every 4hours.. my friend also got the same problem..i try disable all my firewall and antivirus still cannot.. and reinstall/restart com also cannot..
    can u please help me??